Support Day Topics 102 in PDF

Knowledge of how to get CI Support

Knowledge of how to get CI Support: • Methods: • CI Support team member • Service Desk – Calls • Service Desk – Self-Service • Service Desk – Chat • eCoach • Newsletter • Webpage/SharePoint • Other (please specify CI support method) • For each method, select if the customer:

• Has knowledge • Was educated • Has knowledge and was educated

Select Submit!