Electronic Health Record Downtime Guidelines

On the demographic maintenance page 1

▪

Complete all required fields. o

Before entering the next screen ▪

Add the downtime medical record number.

▪

In the Medical record # field o Replace the *CALC with the downtime medical record number assigned to the patient. o Enter and complete the demographics. o Enter into the screen to create the account.

Instead of creating a new account,

▪ Enter the account number that was assigned during the downtime in the ACCT# field. ▪ Enter and complete the update of the account.

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IT INTEGRATED HEALTH SOLUTIONS EDUCATION MANAGEMENT TEAM | NEED HELP? CALL 602.747.4444 OPTION 3