Electronic Health Record Downtime Guidelines

Downtime Recovery Guideline Procedures

Overview: Step by step instructions for recovery into MS4.

▪ All patients have to be entered into MS4.

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Select Menu Option 1

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Press Enter

▪ Search for the patient following Banner Search Guidelines o If the patient has been a previous patient ▪ Update the patient demographics on the 4 dudes screen per routine registration procedure. o If the patient has been assigned a downtime medical record number ▪ Ensure that the information is entered into the demographics of the patient.

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IT INTEGRATED HEALTH SOLUTIONS EDUCATION MANAGEMENT TEAM | NEED HELP? CALL 602.747.4444 OPTION 3