Support Day Topics 102 in PDF

Interaction Details Continued

Line of Business: • Refers to type of venue supported

• Refer to Line of Business Options and Examples for details about which departments fall into the lines of business o Pro tip: Save these in a sticky note on your PC for easy reference Service Line/Area: • Strongly encouraged to enter this information as it helps when pulling reports • May select Multidisciplinarywhen supporting multiple departments

SWG: • Currently not used

Interaction Type: • This selection determines what other fields open for documentation • Hover over each type to see instructions of when to use