Support Day Topics 102 in PDF

General tab • Displays general information such as name and email address Account tab • Displays LAN ID • Unlock account • Force user to change password o Med students/contractors will have an end date Member Of tab • Displays the groups that the clinician is part of o Groups give access to various items such as applications • Helpful for troubleshooting issues • Changes to groups is done via a request to Identity Access Management (IAM) • Verify if account is disabled • Verify if account is expired o Most users never expire

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