Electronic Health Record Downtime Guidelines

Documentation, Additional Information, and References:

Documentation

▪ Use official downtime forms for documentation located either in a secure place within the unit or by accessing the downtime repository. o Each downtime form should have a patient label or at minimum, printed patient full name, Date of Birth, Medical Record Number (MRN) and Financial Number (FIN). ▪ Electronic Recovery of Absolute Information assists to maintain patient care records for continuity and patient safety. (See Appendix A for “Absolute Information”). ▪ When the EHR is available the nursing staff is to enter one clinical note indicating an EHR downtime occurred and approximate dates/times if known

Additional Information

References

Keywords:

Downtime

Electronic Record

EMR EHR Forms

MAR

Medical Record

Scheduled Downtime

Unscheduled Downtime

724 Downtime Compute

Appendix:

A: Absolute Information Recovered into the EHR Appendix

B: Recovery of Orders into the EHR Appendix

C: Recovery of Essential SurgiNet Documentation into the EHR

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